Servicing your Car and Keeping you Safe.
On June 1st, we will be re-opening our business including our workshops at Coventry Mazda and Suzuki, Leamington Mazda and Stourbridge Mazda. At this critical point, the safety of our staff and customers is of paramount importance. As a result, we have changed many of our processes inline with Government guidance in order to protect our valued customers.
What to expect from your workshop visit?
We are trying our very best to get in contact with those who are due a service. Alternatively, you an call us to book your service or book online. On the day, please can you you arrive at your allocated appointment time. We ask that only one person comes into the dealership, since we want to restrict the number of customers we have on-site at one time. Please ensure that you remove all other keys from your vehicle fob before passing it over to our team.
Once you have parked in our drop-off zone, make your way to the main entrance of the dealership, where we will encourage you to sanitise your hands.
As part of the vehicle service, we will disinfect the key touch points on the vehicle. Our team members wear a new set of gloves for each vehicle and wash their hands in between. Once the service is complete your key and all common areas will be disinfected before handover.
Invoices will be provided by email.
Once your vehicle is complete, you can make payment via phone or use our car machine with a provided pair of gloves.
What our customers have been saying...
"Just wanted to let you how pleased I was with the arrangements at the showroom. The car was serviced while I sat in the visitor are feeling perfectly safe. My thanks to your team. Regards Pete."
"Brought my Suzuki Vitara in for service on Tuesday and felt very comfortable with how everything was handled. Well done Coventry Mazda."
Contact Your Service Centre.
We are taking protecting our staff and customers very seriously, we thankyou for being patient with us during these difficult times.If you have any questions about any of our safety procedures or would like to book your next service then please get in touch with us.