Service Advisor

Full-time permanent

Description

Are you looking for a new and exciting career opportunity?

Here at Green 4 Motor Group we’re looking for an experienced Service Advisor to join our team. As a company we continue to build on our reputation of top 25 dealers in the country for providing first class service to customers and business partners alike. Therefore, we are looking for a Service Advisor with the very same ethos.

Salary £22,000 basic, OTE £30,000

Monday - Friday 8:30am – 17:30pm. Alternate Saturdays 8:30am – 13:00pm.

20 days holiday (plus bank holidays)

Job Duties:

  • Maintain an excellent level of customer service and care with every customer.
  • Answer inbound and outbound calls, emails and SMS.
  • Book service and repair work always ensuring workshop and parts availability.
  • To keep customers fully informed of progress and advise of extra work needed.
  • To invoice on time and accurately used warranty transactions are submitted and invoiced daily.
  • Ensuring the WIP is kept to a minimum
  • To maintain accurate customer records, in line with GDPR regulations.
  • Ensure consistent and excellent results for Customer Satisfaction scores.
  • Keep up to date with all current manufacturers’ and company offers.

Candidate Requirements:

  • Full UK driving licence.
  • Able to interact with customers across our sites when required.
  • A well-presented individual with a desire, attitude and character to succeed.
  • Highly articulate, with strong communication skills written and verbal. With confidence in speaking to a variety of customers and internal staff
  • Committed to learning new things as the company and manufacturers’ move forward and develop,
  • Be computer proficient, and capable of learning our processes and systems
  • Willing to work between 08:00 and 18:00 Monday - Friday as well as alternate Saturdays 08:30 – 13:30

The successful candidate will be a part of a friendly, hard-working team, based at our Leamington location where they will receive a number of exciting benefits.

If this sounds like you, we want to hear from you. APPLY NOW.

Ref:

Working Hours
Location Leamington Spa
Salary OTE £30,000
Benefits
Closing Date 31/01/2020