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Frequently Asked Questions

Where can I have my Geely serviced with Green 4?

Green 4 Motor Company operates two authorised Geely service locations in Coventry and Leamington Spa. You can choose whichever dealership is most convenient for you when arranging servicing, maintenance or aftersales support.

Green 4 Geely Coventry
540 London Road
Coventry
CV3 4EW

Green 4 Geely Leamington Spa
Tachbrook Park Drive
Leamington Spa
Warwickshire
CV34 6RH

Can I service my Geely at either Green 4 location?

Yes. Whether you purchased your Geely from our Coventry or Leamington Spa dealership, you can arrange future servicing and maintenance at either Green 4 Geely location.

This gives you the flexibility to choose the dealership that best suits your home, workplace or regular journeys.

Can Green 4 service my Geely if I bought it somewhere else?

Absolutely. You don't need to have purchased your vehicle from Green 4 to use our Geely aftersales services. Our authorised Geely teams can look after your vehicle regardless of where it was originally purchased.

Why should I have my Geely serviced by an authorised Geely dealership?

Choosing an authorised Geely dealership means your vehicle is looked after by manufacturer-trained technicians with access to Geely diagnostic equipment, technical information and genuine Geely parts.

Our teams in Coventry and Leamington Spa can also provide manufacturer-approved support throughout your Geely ownership.

Can you service electric and plug-in hybrid Geely models?

Yes. Our manufacturer-trained teams can provide servicing and maintenance for the Geely range, including fully electric and plug-in hybrid vehicles such as the Geely EX5, Geely EX2 and Geely Starray EM-i.

Can you collect and deliver my car?

Collection and delivery may be available when having service work carried out with us. Once you've used our online booking tool, a member of our service team can discuss availability and any arrangements required.

Can I wait at the dealership while you carry out the work?

Yes. Our dealerships have comfortable customer waiting areas where you can relax while we work on your vehicle, with complimentary hot drinks and refreshments available.

Please let our team know when booking if you intend to wait with us.

Can I have a courtesy car?

Courtesy cars may be available while your Geely is with us. Availability is limited and charges may apply, so we recommend requesting a courtesy vehicle when making your booking.

Our service team will confirm availability and any applicable costs with you.

Should I take out a Geely service plan?

A service plan can help make the cost of maintaining your Geely more manageable by spreading eligible servicing costs through regular payments rather than paying the full amount when your service is completed.

Speak to our service advisors to find out more about the service plan options available for your vehicle.

What parts do you use when servicing my Geely?

As an authorised Geely retailer, we use genuine Geely parts where required when carrying out manufacturer-approved servicing and maintenance.

Using the correct parts helps ensure your vehicle continues to be maintained to Geely's manufacturer standards.

Can Green 4 carry out warranty work on my Geely?

Yes. As an authorised Geely retailer, our teams can provide support with eligible manufacturer warranty work.

If you've noticed a problem with your vehicle or believe a repair may be covered by your warranty, contact our service team and we'll be happy to advise you on the next steps.

Can you repair damage to my Geely's bodywork?

Yes. If your Geely has suffered bodywork damage, including scratches, scuffs or more substantial accident damage, speak to our team and we can advise you on the repair options available.

Will you stamp my Geely service book?

Geely uses a Digital Service Record rather than relying solely on a traditional stamped service book. Your servicing history can be recorded digitally, helping maintain an accurate record of work completed on your vehicle.

Keeping your service history up to date can also provide useful reassurance when the time comes to sell or part exchange your Geely.

How often should my Geely be serviced?

Your vehicle should be serviced in line with the schedule specified by Geely for your particular model, age and mileage. Our service team can check the requirements for your vehicle and advise when your next service is due.

Can I book my MOT at the same time as my Geely service?

Yes. Where your vehicle requires an MOT, you can arrange this alongside your servicing and maintenance requirements. Combining appointments can make maintaining your Geely more convenient and reduce the number of separate dealership visits you need to make.

What happens if the online booking system doesn't recognise my registration?

Occasionally, the online booking system may have difficulty recognising a vehicle registration. If this happens, simply complete our enquiry form and a member of the Green 4 Geely service team will contact you to help arrange your booking.

Having Issues?
Sometimes there can be issues with recognising vehicle registration plates. If this problem occurs you can submit a form here.and one of the team will be in contact with you shortly.